Privacy Policy

At Cirvoy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Partners Portal and related services.

1. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Company name and business information
• Account credentials and authentication data
• Billing and payment information
• Communication preferences

Technical Information

We automatically collect certain technical information when you use our services:

• IP address and device information
• Browser type and version
• Usage patterns and platform interactions
• Server performance and monitoring data
• Log files and error reports

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our cloud management services
• Account Management: To create and manage your partner account and preferences
• Billing and Payments: To process payments and manage billing for our services
• Customer Support: To respond to your inquiries and provide technical support
• Security: To protect our services and users from fraud and unauthorized access
• Communication: To send important updates about your services and account
• Analytics: To analyze usage patterns and improve our platform performance

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including:

• Cloud infrastructure providers (AWS, Azure, Google Cloud)
• Payment processing services
• Email and communication services
• Analytics and monitoring tools

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Cirvoy, our users, or the public.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Access controls and employee training
• Incident response and breach notification procedures

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you terminate your account, we will delete or anonymize your personal information within 90 days, unless we are required to retain it for legal or regulatory purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to your personal information
• Correction: You can update or correct inaccurate information
• Deletion: You can request deletion of your personal information
• Portability: You can request a copy of your data in a portable format
• Opt-out: You can opt out of marketing communications

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized experiences
• Ensure security and prevent fraud

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and sending you a notification. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: